Service

PROFESSIONAL CNC SOLUTION EXPERT

Why Choose U

Service Support

AFTER SALE

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Chencan Machinery Equipment Co., Ltd. is a high-tech enterprise integrating R&D, production and sales of CNC products. For more than twenty years, Chencan Machinery has been committed to providing users with cost-effective, high-quality CNC machining equipments and excellent services to provide customers with satisfactory purchasing and using experience. The products have been widely used in cold chain, aerospace, rail transportation, automotive modeling, wind power and new energy and other fields.

Expert Consultation

Discuss your specific needs and goals to identify the perfect OMNI 5-axis CNC router for your business. We offer free consultations to qualified businesses, helping you make informed decisions.

Application Support

Optimize your machine for specific applications with industry-specific expertise.

Committed to long-term partnerships, supporting your business growth at every stage.

1. Our engineers are online for 24 hours a day
2. Free inspection for machines onsite
3. The machine has an 18-month warranty
4. Lifelong service for machine

FAQ

What is your serivce and support like?

We support not only onsite installation of machine, but also the training of machine operation.
You will be served by a complete team including sales engineer and after sales engineer
any support will be response in time. And technical support for the machine is lifetime. You have my word about all promised services

How does a 5-axis CNC machine work?

A 5-axis CNC machine features a cuting tool that can move in fve direcions- across the linear axes x. y. and z and rotating on the a and c axes.This ensures that the machine can approach the workpiece from five diferent directions, which is ideal for achieving complex geometries.

What is the difference between 3 4 and 5 axis CNC?

The key distinction among 3, 4, and 5 axis inc machines lies in their motion capabilities. In 3-axis milling machines, the cutting tool direction remains fixed throughout the entire cutting path, whereas in 4 and 5-axis machines, the workpiece can also undergo movement

What is the lead time for equipment orders?

Standard models are available within [2-4 weeks], while customized solutions may take [6-12 weeks]. Lead times depend on production complexity and current order volume—we’ll confirm timelines at the quotation stage.